Help/Logic & piping

Loop & Merge — follow up on the exact thing they rated down

Instead of one vague comment box at the end of a section, every verbatim arrives already attached to the thing it is about.

Say you are running an employee engagement survey. One grid asks people to rate several statements about recognition and pay. Underneath it you want to know why — but a single “anything you'd like to add?” box will not tell you which statement a comment refers to.

A loop filtered to one column, driven by a grid.
Note
It is in the Pipe panel, not Logic

Logic is for showing and hiding whole questions. Pipe is for pulling earlier answers into this one — piping, carry-forward and looping all live there together.

Setting one up

  1. 1
    Put the follow-up after its source

    Add or drag your follow-up question directly beneath the grid or checkbox question it should loop over.

  2. 2
    Open the Pipe panel

    The small Pipe link at the top-right of the question's title field. Scroll to the amber “Loop over selections” section.

  3. 3
    Choose the source

    Under “Repeat for each selection from”, pick the question whose answers drive the repetition.

  4. 4
    Narrow it down, if you want to

    When the source is a grid, a second dropdown appears: “Only loop rows where column equals”. Leave it on any column to ask about every rated row, or pick one column to ask only about those.

  5. 5
    Click Apply loop

    The picker is replaced by a confirmation box, and a “Loops over Q…” chip appears in the question card header.

  6. 6
    Insert the token

    Click “Insert {{LOOP}} in title”, then write your question around it. The token is replaced at display time with the item being answered about.

Tip
Leave Required switched off

A required loop question is required for every iteration. Somebody who rated six statements down would have to write six answers before they could submit. On sensitive subjects that is the fastest way to lose the response altogether.

What can be a source

Any of these, as long as it appears earlier in the survey.

Question typeLoopsNotes
CheckboxesOnce per ticked optionThe most common source.
Matrix / GridOnce per rated rowCan be narrowed to one column — see below.
Image ChoiceOnce per selected imageGood for concept and creative tests.
RankingOnce per ranked itemIterates in the order they ranked them.
Multiple ChoiceOnceA single-pick source loops exactly once. The editor warns you.
DropdownOnceSame as Multiple Choice.

Filtering a grid by column

This is what makes loops useful on agree/disagree batteries. Without a filter, the follow-up repeats for every row the respondent rated — including the ones they agreed with. With a filter, it repeats only for rows rated with the column you name.

The filter is an exact match against a single column. There is no “contains”, no “either/or”, and no free-text entry — you pick one of the grid's own columns from a dropdown. So on a five-point scale, a loop filtered to Strongly disagree will not pick up people who chose Disagree.

Tip
To cover two columns, use two loops

Add a second copy of the follow-up directly beneath the first, with identical wording, and set its filter to the other column. Respondents cannot tell the difference — they simply get one follow-up per row they rated down. The survey only gets longer for the people who actually rated something down.

If you find yourself wanting three or four columns covered, that is usually a sign the scale itself should be narrower, or that the follow-up belongs on fewer statements.

How it behaves

  • The {{LOOP}} tokenWorks in the title and the description, and can appear more than once in either. It becomes the option label or grid row wording — which is why grid rows should read as complete statements.
  • Nothing to loop over means no questionIf the source is unanswered, or the filter matches none of their rows, the question is skipped entirely rather than shown empty.
  • Every answer is tagged to its itemIn a CSV export you get one column per possible item, filled in only where that respondent answered — so you can sort every verbatim by the statement that prompted it, with no manual coding.

Troubleshooting

SymptomUsually means
The loop question never appearsThe source is unanswered, or the column filter matches none of the rows they rated.
You see the literal text {{LOOP}}The loop was never applied — re-open Pipe and check for the “Looping over Q…” confirmation.
Every iteration has the same titleThe loop is set up but the title has no {{LOOP}} token in it.
The source is not in the dropdownIt comes after this question, or it is a type that cannot be a source.
“Single-pick source loops once”You picked a Multiple Choice or Dropdown source. Fine if intended.
Watch out
Always preview it twice

Once answering the source so the loop fires — check the iterations appear and the wording substitutes properly. Then once without triggering it, to confirm the question disappears cleanly and the survey can still be submitted.

A loop that silently fails to appear looks identical to a loop that was never set up, which is why the second pass matters.

Related
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