Help/Results & export

Reading the results dashboard

The dashboard picks a chart per question rather than making you configure one. NPS charts as promoters and detractors, a grid charts as a stacked comparison, open text lists as answers.

The tabs

  • ResultsThe chart grid — one visualisation per question, plus summary statistics.
  • ResponsesIndividual responses, one row each. Where you go to read a single person's answers end to end.
  • TrendWave-over-wave movement, on surveys that are part of a series.

Filtering

Add a filter to narrow every chart at once — “show me what women under 35 in the West said”. Filters combine with AND, so each one you add narrows further.

Filters work on single-select, multi-select, dropdown, grid, NPS, rating and linear scale questions. Open text and dates are excluded for now, because “contains, exactly, or between?” needs an interface of its own rather than a guess.

Clear all returns you to the unfiltered view.

Note
Flagged responses are excluded by default

Charts leave out responses flagged as speeders, straight-liners, duplicates or attention-check failures. A toggle includes them, which is worth clicking once to see whether they change the picture materially.

Looped answers

Answers from a looped question arrive tagged with the item they refer to, so a follow-up about pay is distinguishable from a follow-up about recognition without any manual coding on your side.

Watch out
Small groups may be withheld

On surveys with anonymity switched on, filtering down to a group below the minimum size suppresses the charts and open text rather than rendering them. That is deliberate — at that size the results identify individuals.

Related
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If something here is wrong, out of date, or just does not match what you are seeing, tell us — guides get written and corrected in response to what people actually get stuck on.