Help/Plans & account

Plans, limits and usage

The short version: the survey-building features are on every plan, including logic, piping, looping and carry-forward. Plans differ on AI volume, export formats, branding and how many surveys you can run at once.

On every plan, including Free

  • UnlimitedSurveys, questions, and responses from your own audience.
  • Every question typeIncluding grids, MaxDiff, ranking and constant sum.
  • All the logicConditional logic, piping, carry-forward and Loop & Merge.
  • Quality checksAttention checks and the basic fraud flags.
  • ExportCSV and Google Sheets.
  • Panel accessPay as you go, no subscription needed.

What the paid plans add

PlanAdds
ProUnlimited active surveys and retention, full branding and brand kits, white-labelling, per-survey collaboration, XLSX export, integrations, and AI at working volume.
ResearchAI Interviewer for live respondent probing, SPSS export, and video responses.
EnterpriseCustom recruitment, custom integrations, and per-account arrangements.

The Free limits worth knowing

  • 3 active surveys at a timeUnpublish one to publish another, or upgrade for unlimited.
  • 10 AI Author runs a monthFixes from AI Reviewer are included in its own allowance.
  • 10 AI Reviewer runs a monthCounted separately from AI Author.
  • Inviting collaboratorsPro and above. You can still be invited to somebody else's survey on Free.
Note
Hitting a cap never touches your data

Surveys, responses and previously saved AI findings all stay accessible. Only new AI runs are gated, and you are shown the option to upgrade at the point you hit it.

Sending limits

Email distribution has its own ceilings — 2,000 recipients per survey and 5,000 sends per account per month — which apply on every plan. They exist to protect the mail quota shared with password resets and account verification, not to sell you an upgrade.

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